Issues and crisis management in a convergent environment

Citations Over Time

Abstract

Abstract Increasingly issues and crisis management are occurring in an interactive environment in which activists use online communications and networks to attack organisations and promote campaigns. This paper outlines examples of such developments and suggests that there is a still a need to consider them within the context of the overall social and economic environment as well as from a technological viewpoint. It also argues that technological change accentuates issues and crises rather than creating new forms of crises. Copyright © 2001 Henry Stewart Publications

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