How to ask about patient satisfaction? The visual analogue scale is less vulnerable to confounding factors and ceiling effect than a symmetric Likert scale
Journal of Advanced Nursing2015Vol. 72(4), pp. 946–957
Citations Over TimeTop 1% of 2015 papers
Abstract
The present results supported the use of visual analogue scale rather than Likert scaling in patient satisfaction surveys and stressed the need to account for as many potential confounding factors as possible.
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