Smart Reply
2016pp. 955–964
Citations Over TimeTop 1% of 2016 papers
Anjuli Kannan, Karol Kurach, Sujith Ravi, Tobias Kaufmann, Andrew Tomkins, Miklós Bálint, Greg S. Corrado, Lukács László, Marina Ganea, Peter Young, Vivek Ramavajjala
Abstract
In this paper we propose and investigate a novel end-to-end method for automatically generating short email responses, called Smart Reply. It generates semantically diverse suggestions that can be used as complete email responses with just one tap on mobile. The system is currently used in Inbox by Gmail and is responsible for assisting with 10% of all mobile responses. It is designed to work at very high throughput and process hundreds of millions of messages daily. The system exploits state-of-the-art, large-scale deep learning.
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