Comparing Single-Page, Multipage, and Conversational Digital Forms in Health Care: Usability Study
JMIR Human Factors2021Vol. 8(2), pp. e25787–e25787
Citations Over TimeTop 10% of 2021 papers
Aleeha Iftikhar, Raymond Bond, Victoria McGilligan, Stephen J Leslie, Khaled Rjoob, Charles Knoery, Ciara Quigg, Ryan Campbell, Kyle Boyd, Anne McShane, Aaron Peace
Abstract
In conclusion, the digital single-page form outperformed the other two forms in almost all usability metrics; it had the least task completion time compared with those of the other two digital forms. Moreover, on answering the open-ended question from the final customized postexperiment questionnaire, the single-page form was the preferred choice.
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