Expanding Telemonitoring in a Virtual World: A Case Study of the Expansion of a Heart Failure Telemonitoring Program During the COVID-19 Pandemic
Journal of Medical Internet Research2021Vol. 23(1), pp. e26165–e26165
Citations Over TimeTop 10% of 2021 papers
Sahr Wali, Milena Guessi Margarido, Amika Shah, Patrick Ware, Michael McDonald, Mary O'Sullivan, Juan Duero Posada, Heather J. Ross, Emily Seto
Abstract
With the reduction of in-person visits during the pandemic, virtual services such as telemonitoring have demonstrated significant value. Based on our study findings, we offer recommendations to proactively adapt and scale telemonitoring programs under the changing conditions of an increasingly virtual health care system. These include revisiting the scope and expectations of telemedicine interventions, streamlining virtual patient onboarding processes, and personalizing the collection of patient information to build a stronger virtual relationship and a more holistic assessment of patient well-being.
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