The Challenges in Designing a Prevention Chatbot for Eating Disorders: Observational Study
JMIR Formative Research2022Vol. 6(1), pp. e28003–e28003
Citations Over TimeTop 10% of 2022 papers
William W.‐C. Chan, Ellen E. Fitzsimmons‐Craft, Arielle C. Smith, Marie‐Laure Firebaugh, Lauren A. Fowler, Bianca DePietro, Naira Topooco, Denise E. Wilfley, C. Barr Taylor, Nicholas C. Jacobson
Abstract
Rule-based chatbots have the potential to reach large populations at low cost but are limited in understanding and responding appropriately to unanticipated user responses. They can be most effective in providing information and simple conversations. Workarounds can reduce conversation errors.
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