Health Information Seeking From an Intelligent Web-Based Symptom Checker: Cross-sectional Questionnaire Study
Journal of Medical Internet Research2022Vol. 24(8), pp. e36322–e36322
Citations Over TimeTop 1% of 2022 papers
Abstract
Results demonstrate the potential utility of a web-based health information tool to empower people to seek care and reduce health-related anxiety. However, despite encouraging results suggesting the tool may fulfill unmet health information needs among women and Black and Latino adults, analyses of the user base illustrate persistent second-level digital divide effects.
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