System Usability Scale Benchmarking for Digital Health Apps: Meta-analysis
JMIR mhealth and uhealth2022Vol. 10(8), pp. e37290–e37290
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Abstract
This study concludes that the SUS and the widely accepted benchmark of a mean SUS score of 68 (SD 12.5) are suitable for evaluating the usability of DHAs. We speculate as to why physical activity apps received higher SUS scores than expected. A template for reporting mean SUS scores to facilitate meta-analysis is proposed, together with future work that could be done to further examine the SUS benchmark scores for DHAs.
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