Outpatient Video Visits During the COVID-19 Pandemic: Cross-Sectional Survey Study of Patients’ Experiences and Characteristics
Journal of Medical Internet Research2024Vol. 26, pp. e49058–e49058
Citations Over TimeTop 17% of 2024 papers
S. Van den Bosch, Demi van Dalen, Marjan J. Meinders, Harry van Goor, Stefaan Bergé, Martijn W.J. Stommel, Sandra van Dulmen
Abstract
Video consultation was perceived as highly satisfactory by patients during the COVID-19 pandemic, with the best experience reported by healthy participants and those undergoing their first consultation. Appreciated aspects are mainly at the individual professional level, organizational level, and innovation level itself. The aspects that were mentioned for improvement can be changed for the better.
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