a public good project by the
Synthesis
Company
of California

© 2026

Fong Jie Lim | doi.page

0 works0 citations0 h-index

Google Scholar OpenAlex

Fong Jie Lim

Nanyang Technological University(SG)

Research Areas

Technology Adoption and User Behaviour, Customer Service Quality and Loyalty, Digital Marketing and Social Media

Most-Cited Works

→ A study on factors affecting service quality and loyalty intention in mobile banking(2020)181 cited