Soon-Gyo Jung
Publications by Year
Research Areas
Innovative Human-Technology Interaction, Persona Design and Applications, Service and Product Innovation, AI in Service Interactions, Social Media and Politics
Most-Cited Works
- → Developing an online hate classifier for multiple social media platforms(2020)283 cited
- → Anatomy of Online Hate: Developing a Taxonomy and Machine Learning Models for Identifying and Classifying Hate in Online News Media(2018)164 cited
- → Imaginary People Representing Real Numbers(2018)96 cited
- → Machine learning approach to auto-tagging online content for content marketing efficiency: A comparative analysis between methods and content type(2019)96 cited
- → Persona Perception Scale: Development and Exploratory Validation of an Instrument for Evaluating Individuals’ Perceptions of Personas(2020)73 cited
- → Assessing the Accuracy of Four Popular Face Recognition Tools for Inferring Gender, Age, and Race(2018)69 cited
- → Mapping online hate: A scientometric analysis on research trends and hotspots in research on online hate(2019)68 cited
- → Topic-driven toxicity: Exploring the relationship between online toxicity and news topics(2020)66 cited
- → Persona Transparency: Analyzing the Impact of Explanations on Perceptions of Data-Driven Personas(2019)48 cited
- → How to Create Personas: Three Persona Creation Methodologies with Implications for Practical Employment(2022)39 cited