Zsófia Tóth
Durham University(GB)
Publications by Year
Research Areas
Digital Marketing and Social Media, Customer Service Quality and Loyalty, Innovation and Knowledge Management, Service and Product Innovation, Consumer Behavior in Brand Consumption and Identification
Most-Cited Works
- → Understanding configurations of relational attractiveness of the customer firm using fuzzy set QCA(2014)149 cited
- → The Dawn of the AI Robots: Towards a New Framework of AI Robot Accountability(2022)112 cited
- → Addressing the ‘Qualitative’ in fuzzy set Qualitative Comparative Analysis: The Generic Membership Evaluation Template(2016)87 cited
- → Rumination in major depressive and bipolar disorder – a meta-analysis(2020)82 cited
- → Tensions in digital servitization through a paradox lens(2022)81 cited
- → Tension in a value co-creation context: A network case study(2017)74 cited
- → B2B eWOM on Alibaba: Signaling through online reviews in platform-based social exchange(2022)57 cited
- → Virtual Influencers Versus Real Connections: Exploring the Phenomenon of Virtual Influencers(2024)41 cited
- → Ethical compass: The need for Corporate Digital Responsibility in the use of Artificial Intelligence in financial services(2024)40 cited
- → Social capital creation on professional sharing economy platforms: The problems of rating dependency and the non-transferability of social capital(2022)39 cited