Jerry Chang
Duke University(US)Samaritan Center(US)
Publications by Year
Research Areas
Technology Adoption and User Behaviour, Knowledge Management and Sharing, Information Technology Governance and Strategy, Gender and Technology in Education, Customer Service Quality and Loyalty
Most-Cited Works
- → Measuring the Performance of Information Systems: A Functional Scorecard(2005)268 cited
- → A contingency model of computer and Internet self-efficacy(2006)196 cited
- → Self-efficacy, overconfidence, and the negative effect on subsequent performance: A field study(2009)147 cited
- → Formative Measurement and Academic Research: In Search of Measurement Theory(2010)74 cited
- → Formative vs. Reflective Measurement: Comment on Marakas, Johnson, and Clay (2007)(2008)72 cited
- → Identifying issues in customer relationship management at Merck-Medco(2005)56 cited
- → Clarifying the role of self-efficacy and metacognition as predictors of performance(2006)44 cited
- → Re-examining the measurement models of success for Internet commerce(2003)43 cited
- → Detection of Donor’s HIV Strain in HIV-Positive Kidney-Transplant Recipient(2020)32 cited
- → Clarifying the Use of Formative Measurement in the IS Discipline: The Case of Computer Self-Efficacy(2008)30 cited