Jennifer Rowley
Boston University(US)Manchester Metropolitan University(GB)Dana-Farber Cancer Institute(US)
Publications by Year
Research Areas
Customer Service Quality and Loyalty, Digital Marketing and Social Media, Knowledge Management and Sharing, Technology Adoption and User Behaviour, Library Science and Information Literacy
Most-Cited Works
- → Towards a multidisciplinary definition of innovation(2009)1,724 cited
- → The wisdom hierarchy: representations of the DIKW hierarchy(2007)1,721 cited
- → Using case studies in research(2002)1,209 cited
- → Entrepreneurial competencies: a literature review and development agenda(2010)957 cited
- → Conducting research interviews(2012)870 cited
- → Conducting a literature review(2004)863 cited
- → Trust and Credibility in Web-Based Health Information: A Review and Agenda for Future Research(2017)