Björn Claes
The Open University(GB)
Publications by Year
Research Areas
Quality and Supply Management, Outsourcing and Supply Chain Management, Entrepreneurship Studies and Influences, Customer Service Quality and Loyalty, Service and Product Innovation
Most-Cited Works
- → The state-of-the-art of the theory on Product-Service Systems(2019)87 cited
- → CEOs with a functional background in operations: Reviewing their performance and prevalence in the top post(2010)62 cited
- → Exploring the governance mechanisms for value co-creation in PSS business ecosystems(2022)48 cited
- → Rigor in qualitative supply chain management research(2012)41 cited
- → Theorizing the Grey Area between Legitimacy and Illegitimacy(2022)33 cited
- → Developing PSS business ecosystems in the digital era(2023)18 cited
- → Integration through orchestration(2017)14 cited
- → Improving logistics and supply chain management in Spain: An analysis of current practices and future requirements(2011)9 cited
- → Transferring intermediate technologies to rural enterprises in developing economies: a conceptual framework(2016)7 cited
- Organisational Transformation for Effective Delivery of Integrated Products and Services: Thoughts on Practice(2011)