Carol Kelleher
University College Cork(IE)
Publications by Year
Research Areas
Service and Product Innovation, Customer Service Quality and Loyalty, Technology Adoption and User Behaviour, Consumer Retail Behavior Studies, Sharing Economy and Platforms
Most-Cited Works
- → Characterizing Value as an Experience(2012)588 cited
- → Circularity of customer service experience and customer perceived value(2010)181 cited
- → The role of symbols in value cocreation(2014)126 cited
- → Practices and experiences: challenges and opportunities for value research(2012)92 cited
- → Re-placing place in marketing: A resource-exchange place perspective(2017)70 cited
- → The Score Is Not the Music: Integrating Experience and Practice Perspectives on Value Co-Creation in Collective Consumption Contexts(2019)61 cited
- → Value-in-context in crowdfunding ecosystems: how context frames value co-creation(2016)48 cited
- → Shifting Arrays of a Kaleidoscope: The Orchestration of Relational Value Cocreation in Service Systems(2019)47 cited
- Consumer Experience of Value Creation - a Phenomenological Perspective(2011)
- → Value, values, symbols and outcomes(2012)19 cited