Sharmila Chatterjee
Publications by Year
Research Areas
Customer Service Quality and Loyalty, Sepsis Diagnosis and Treatment, Consumer Retail Behavior Studies, Angiogenesis and VEGF in Cancer, Service and Product Innovation
Most-Cited Works
- → Device-associated nosocomial infection rates in intensive care units of seven Indian cities. Findings of the International Nosocomial Infection Control Consortium (INICC)(2007)204 cited
- → The Sales Lead Black Hole: On Sales Reps' Follow-Up of Marketing Leads(2012)109 cited
- → Epidemiology of adult-population sepsis in India: A single center 5 year experience(2017)105 cited
- → Risk indicators for recurrent aphthous ulcers among adults in the US(2007)84 cited
- → Achieving the promise of AI and ML in delivering economic and relational customer value in B2B(2022)59 cited
- → Cancer Registration in India - Current Scenario and Future Perspectives(2016)54 cited
- → B2B relationship calculus: quantifying resource effects in service-dominant logic(2015)53 cited
- → Epidemiology of severe sepsis in India: an update(2010)53 cited
- → HPV and Cervical Cancer Epidemiology - Current Status of HPV Vaccination in India(2016)51 cited
- → Manufacturers’ reliance on channel intermediaries: Value drivers in the presence of a direct web channel(2012)43 cited