Robin Jeffries

Publications by Year

Research Areas

Usability and User Interface Design, Personal Information Management and User Behavior, Software Engineering Techniques and Practices, Business Process Modeling and Analysis, Advanced Database Systems and Queries

Most-Cited Works

• → User interface evaluation in the real world(1991)616 cited
• The Processes Involved in Designing Software.(1980)
• → Orienteering in an information landscape(1993)206 cited
• → Applying cognitive walkthroughs to more complex user interfaces(1992)150 cited
• → Usability testing vs. heuristic evaluation(1992)145 cited
• → Novice LISP Errors: Undetected Losses of Information from Working Memory(1985)132 cited
• → Understanding User Behavior Through Log Data and Analysis(2014)122 cited
• → Where did you put it? Issues in the design and use of a group memory(1993)114 cited
• → Undo and erase events as indicators of usability problems(2009)87 cited
• → A process model for Missionaries-Cannibals and other river-crossing problems(1977)86 cited