Steven P. Brown
Publications by Year
Research Areas
Job Satisfaction and Organizational Behavior, Customer Service Quality and Loyalty, Consumer Behavior in Brand Consumption and Identification, Psychology of Social Influence, Workaholism, burnout, and well-being
Most-Cited Works
- → A new look at psychological climate and its relationship to job involvement, effort, and performance.(1996)1,356 cited
- → Antecedents and Consequences of Salesperson Job Satisfaction: Meta-Analysis and Assessment of Causal Effects(1993)1,072 cited
- → Antecedents and Consequences of Attitude Toward the Ad: A Meta-Analysis(1992)1,006 cited
- → A Meta-Analysis of Relationships between Ad-Evoked Feelings and Advertising Responses(1998)210 cited
- → An Exploratory Investigation of Voice Characteristics and Selling Effectiveness(1995)57 cited
- → Use of Closed Influence Tactics by Salespeople: Incidence and Buyer Attributions(1990)56 cited
- → Do feelings of success mediate sales performance-work attitude relationships?(1993)56 cited
- IB Incorporated: A Business Analysis(2013)
- A Meta-Analytic Study of Nomological Relationships Involving Work Performance and Job Attitudes(1994)