A Multilingual Digital Mental Health and Well-Being Chatbot (ChatPal): Pre-Post Multicenter Intervention Study
Journal of Medical Internet Research2023Vol. 25, pp. e43051–e43051
Citations Over TimeTop 1% of 2023 papers
Courtney Potts, Frida Lindström, Raymond Bond, Maurice Mulvenna, Frederick Booth, Edel Ennis, Karolina Parding, Catrine Kostenius, Thomas Broderick, Kyle Boyd, Anna‐Kaisa Vartiainen, Heidi Nieminen, Con Burns, Andrea Bickerdike, Lauri Kuosmanen, Indika Dhanapala, Alex Vakaloudis, Brian Cahill, Marion MacInnes, Martin Malcolm, Siobhan O’Neill
Abstract
Marginal improvements in mental well-being were seen in those who used ChatPal, albeit nonsignificant. We propose that the chatbot could be used along with other service offerings to complement different digital or face-to-face services, although further research should be carried out to confirm the effectiveness of this approach. Nonetheless, this paper highlights the need for blended service offerings in mental health care.
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