0 citationsGoogle Scholardoi.orgThe Dimensions, Antecedents, and Consequences of Emotional LaborAcademy of Management Review·1996·Vol. 21(4), pp. 986–986Citations Over TimeTop 10% of 1996 papersJoel Morris, Daniel C. FeldmanRelated Papers→ The Consequences of Emotional Labor for Public Sector Workers and the Mitigating Role of Self-Efficacy(2012)48 citedSusquehanna Chorale Spring Concert "Roots and Wings"(2017)→ DETERMINING QUALITY REQUIREMENTS AT THE UNIVERSITIES TO IMPROVE THE QUALITY OF EDUCATION(2018)→ Emotional Labor(2015)